unable to login to web ratio community edition

16 Jan '19, 12:12 AM
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During login, web ratio gives a message that "unable to connect to internet, check proxy settings". Whereas am connected to internet, can anyone tell why this problem occurs?

 
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Forum Hero - Level 9

Hi,

first of all please check your firewall rules or other running software that could intercept connections and block them. You can also try to perform activation through another internet connection.

Moreover you have to check the system date & time and time zone. In fact these parameters must be valid to successfully complete the activation process.

 
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