Unable to connect to Internet

24 Mar '19, 05:26 PM
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Hi,

I have a problem with the web platform. Everything worked well, but since yesterday (23/03/2019), when I run the program, I get this message:
"Unable to connect to Internet. Please check your connection or Configure your Proxy Settings".

This is always happening and on 2 different devices. Internet connection works very well, I have not changed any network settings. What could be the reason?

 
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Same problem here!

 
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I talked with support and they said that they carried out the security update at the weekend (that's why the application did not work). They also recommended to download the new version of the platform and reinstall it (download from here: https://www.webratio.com/portal/content/en/community-editions)

 
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I already try the two solutions, and didnt work for me. I'm using mac os with high sierra, I also turn off my firewall, and didnt work

 
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